Privacy policy
How we collect, use and protect your details.
This policy explains how Nexara Holidays ("we", "us") handles personal information when you use this website or plan a trip with us.
What this website collects
This website does not store the details you type into its enquiry forms. When you submit a form, your browser opens WhatsApp with a pre-filled message. Your information reaches us only if you press send in WhatsApp. WhatsApp is operated by Meta and its own privacy policy applies to messages sent through it.
The website does not use advertising or analytics cookies. Pages load fonts from Google Fonts, which means your browser connects to Google's servers. The home page uses your browser's session storage only to avoid showing the same pop-up twice.
Information you give us directly
When you enquire or book by WhatsApp, phone or email, we may receive:
- Your name, phone number and email address
- Travel dates, destinations and the number and ages of travellers
- Passport, visa, date-of-birth and similar details needed to make bookings
- Dietary, medical or accessibility needs you choose to share
- Payment details needed to complete a booking
How we use it
We use your information to answer your enquiry, prepare quotes, make and manage bookings, help with visas and travel documents, contact you about your trip and meet our legal and accounting obligations.
Who we share it with
We share only what is needed with the suppliers who provide your trip, such as airlines, hotels, transport operators, local guides, insurers and visa authorities. Some of these suppliers are outside India and handle your data under their own policies and local laws. We do not sell your information.
How long we keep it
We keep booking records for as long as needed to provide the service and to meet tax, accounting and legal requirements, then delete or anonymise them.
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Contact us at hello@nexaraholidays.com or +91 73059 71481.
Changes
We may update this policy. The date at the top shows when it was last changed.